World Centre of Excellence for Destinations (CED), Montréal (Québec)
François Bédard has over 40 years’ experience in the tourism industry, as an academic, executive, and international consultant. Dr. Bédard is currently Director of the World Centre of Excellence for Destinations (CED), a position he has held since the centre was created in 2007 with the support of the World Tourism Organization (UNWTO). Dr. Bédard is also an Associate Professor in the department of urban studies and tourism at the École des sciences de la gestion de l’Université du Québec à Montréal (ESG UQAM). His areas of expertise include destination management, tourist enterprise management as well new technologies for the service industry.
Louisiana Perspectives, New Orleans (Louisiana)
Descended from French colonists who arrived in New Orleans in the mid-18th century, Joseph Dunn has worked in the cultural tourism industry for more than 20 years. His ideas and perspectives are constantly evolving, not unlike the complex identities of other Louisianians of Francophone descent. He is particularly interested in projects that focus on the social, professional and economic valorisation of Louisiana French and/ or Creole speakers of all ages. Joseph dreams of the creation of a franco-créo ecosystem linking educational efforts at all levels to the job market.
Living Lab en innovation ouverte (LLio), Rivière-du-Loup (Québec)
David Guimont is Co-Coordinator and Facilitator/Researcher at Living Lab in open innovation (LLio) at the Cégep de Rivière-du-Loup (Québec), a role he has held since 2013. His core expertise conducting research in open innovation is put to excellent use at LLio, a college research centre specialized in this field. LLio’s mission is to facilitate the adoption and transfer of open innovation practices, particularly those involving end users.
Mr. Guimont also acts as Project Manager for LLio’s research mandates, planning and leading Living Lab projects and Design Thinking endeavors. He is also an active member of the European Network of Living Labs (ENoLL) and Francophonie Living Labs. In addition, Mr. Guimont develops and teaches courses in facilitation, collaborative innovation, and Design Thinking.